Update - MobileIron Site Reliability Engineering continues to monitor the http://eu1.mobileiron.com environment. An update will be provided as soon as more details are available.
Jan 16, 13:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 16, 00:09 UTC
Investigating - We are currently investigating this issue.
Jan 15, 23:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 15, 18:44 UTC
Investigating - A number of MobileIron Cloud customers on the http://eu1.mobileiron.com environment are experiencing a degradation to the service. Currently we are experiencing issues with logging into the admin web portal.

MobileIron Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Jan 15, 17:27 UTC
MobileIron Access Operational
90 days ago
100.0 % uptime
Today
https://access-na1.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
https://access-eu1.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
AppConnect Wrapping Portal   ? Operational
90 days ago
100.0 % uptime
Today
BYOD Portal   ? Operational
90 days ago
100.0 % uptime
Today
Cloud Notification Service Operational
90 days ago
100.0 % uptime
Today
CNS 1   ? Operational
90 days ago
100.0 % uptime
Today
CNS 2   ? Operational
90 days ago
100.0 % uptime
Today
Connected Cloud Operational
90 days ago
100.0 % uptime
Today
https://au.mobileiron.net/   ? Operational
90 days ago
100.0 % uptime
Today
https://de.mobileiron.net/   ? Operational
90 days ago
100.0 % uptime
Today
https://m.mobileiron.net/   ? Operational
90 days ago
100.0 % uptime
Today
Dedicated Core Operational
90 days ago
100.0 % uptime
Today
Dedicated Core (EMEA)   ? Operational
90 days ago
100.0 % uptime
Today
Dedicated Core (USA)   ? Operational
90 days ago
100.0 % uptime
Today
Gateway Services   Operational
90 days ago
100.0 % uptime
Today
MobileIron Cloud Operational
90 days ago
99.99 % uptime
Today
https://na1.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
https://na2.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
https://na3.mobileiron.com   ? Operational
90 days ago
99.99 % uptime
Today
https://ep1.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
https://eu1.mobileiron.com   ? Operational
90 days ago
99.98 % uptime
Today
https://ap1.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
https://ap2.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
https://sandbox.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
https://login.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
Apple Certificate Signing Request (CSR) file generations   ? Operational
90 days ago
100.0 % uptime
Today
MobileIron Threat Defense Management zConsole Operational
90 days ago
100.0 % uptime
Today
APJ   ? Operational
90 days ago
100.0 % uptime
Today
EMEA   Operational
90 days ago
100.0 % uptime
Today
AMER   Operational
90 days ago
100.0 % uptime
Today
DEMO   ? Operational
90 days ago
100.0 % uptime
Today
Software Downloads Operational
90 days ago
100.0 % uptime
Today
https://support.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
Support & Community Operational
https://community.mobileiron.com   ? Operational
https://help.mobileiron.com   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
MobileIron will be performing system maintenance on https://login.mobileiron.com. During the maintenance the https://login.mobileiron.com page may be unavailable.

Start Date and Time: Saturday, January 19 7:00 AM PT | Saturday, January 19 3:00 PM UTC
End Date and Time: Saturday, January 19 12:00 PM PT | Saturday, January 19 8:00 PM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://community.mobileiron.com/community/mic/announcements

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://community.mobileiron.com/community/mic) to find solutions, ask questions, and connect with users like you.
Posted on Jan 17, 19:17 UTC
MobileIron will be performing infrastructure maintenance for https://na1.mobileiron.com, which will impact tenants that use IP-based firewall rules to connect to https://na1.mobileiron.com.

If you do not use IP addresses in firewall rules NO ACTION IS REQUIRED.

If IP based policies are leveraged for NA1, you will need to add the new IP addresses to your firewall policy.

IP address details have already been emailed and can be found here: https://community.mobileiron.com/docs/DOC-5143

Customers will experience new device registration and admin portal down time during the maintenance period.

Start Date and Time: Saturday, Jan 19 2:00 AM PT | Saturday, Jan 19 10:00 AM UTC
End Date and Time: Sunday, Jan 20 2:00 AM PT | Sunday, Sep 20 10:00 AM UTC
Posted on Jan 12, 01:46 UTC
Past Incidents
Jan 18, 2019

No incidents reported today.

Jan 17, 2019
Completed - The scheduled maintenance has been completed.
Jan 17, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 21:30 UTC
Scheduled - MobileIron is performing emergency maintenance on the MobileIron Cloud https://eu1.mobileiron.com environment to address issues with admin web portal stability. During the maintenance access to the web portal may be unavailable.
Jan 17, 21:00 UTC
Jan 15, 2019
Completed - The scheduled maintenance has been completed.
Jan 15, 20:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 18:16 UTC
Scheduled - MobileIron is performing emergency maintenance on the MobileIron Cloud https://eu1.mobileiron.com environment to address issues with admin web portal stability. During the maintenance access to the web portal may be unavailable.
Jan 15, 18:02 UTC
Jan 14, 2019
Resolved - This incident has been resolved.
Jan 14, 15:10 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 12:51 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 14, 12:42 UTC
Investigating - A number of MobileIron Cloud customers on the http://eu1.mobileiron.com environment are experiencing a degradation to the service. Currently we are experiencing issues with logging into the admin web portal.

MobileIron Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Jan 14, 12:29 UTC
Jan 13, 2019

No incidents reported.

Jan 12, 2019
Resolved - This incident has been resolved.
Jan 12, 21:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 12, 19:06 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 12, 19:02 UTC
Investigating - A number of MobileIron Cloud customers on the http://na3.mobileiron.com environment are experiencing a degradation to the service. Currently we are experiencing issues with logging into the admin web portal.

MobileIron Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Jan 12, 18:55 UTC
Jan 11, 2019
Completed - The MobileIron maintenance window for https://login.mobileiron.com has been postponed. The rescheduled date and time will be communicated at a later time.
Jan 11, 23:45 UTC
Update - The system maintenance on https://login.mobileiron.com has been extended an additional 3 hours.

Start Date and Time: Saturday, January 12 7:00 AM PST | Saturday, January 12 3:00 PM UTC
End Date and Time: Saturday, January 12 12:00 AM PST | Saturday, January 12 8:00 PM UTC
Jan 11, 22:20 UTC
Scheduled - MobileIron will be performing system maintenance on https://login.mobileiron.com. During the maintenance the https://login.mobileiron.com page may be unavailable.

Start Date and Time: Saturday, January 12 7:00 AM PST | Saturday, January 12 3:00 PM UTC
End Date and Time: Saturday, January 12 9:00 AM PST | Saturday, January 12 5:00 PM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://community.mobileiron.com/community/mic/announcements

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://community.mobileiron.com/community/mic) to find solutions, ask questions, and connect with users like you.
Jan 11, 18:52 UTC
Completed - The scheduled maintenance has been completed.
Jan 11, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 18:00 UTC
Scheduled - MobileIron will be performing an emergency database maintenance for the https://eu1.mobileiron.com cloud environment.

No customer action is required for this maintenance. Customers will experience new device registration and web portal down time during the maintenance period.
Jan 10, 16:20 UTC
Jan 9, 2019

No incidents reported.

Jan 8, 2019
Completed - The scheduled maintenance has been completed.
Jan 8, 14:31 UTC
Update - _The maintenance has been extended by 2 hour_
Jan 8, 11:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 04:30 UTC
Scheduled - MobileIron is upgrading the Sandbox environment to the latest release of MobileIron Cloud.

While your instance may be upgraded and available prior to the end of the window, the Sandbox environment will undergo overall testing during this period and your tenant will be consistently available only after the maintenance period ends.

Once the maintenance period completes, the release highlights will be available on the MobileIron Cloud Support Community -- Releases and Announcements section: https://community.mobileiron.com/community/mic/announcements

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://community.mobileiron.com/community/mic) to find solutions, ask questions, and connect with users like you.
Jan 7, 20:24 UTC
Jan 7, 2019

No incidents reported.

Jan 6, 2019

No incidents reported.

Jan 5, 2019

No incidents reported.

Jan 4, 2019
Completed - The scheduled maintenance has been completed.
Jan 4, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 4, 15:00 UTC
Scheduled - MobileIron will be performing a maintenance on the MobileIron Cloud cluster https://ap2.mobileiron.com for internal DNS changes. During the maintenance, the admin portal will be unavailable. No actions need to be taken by the customer.
Jan 3, 22:13 UTC