In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 02:00 UTC
Scheduled - MobileIron will be performing maintenance on the https://na3.mobileiron.com environment at the date and time below:

Start Date and Time: Monday, November 11 6:00 PM PST | Tuesday, November 12 2:00 UTC
End Date and Time: Tuesday, November 12 2:00 AM PST | Tuesday, November 12 10:00 UTC
MobileIron Access Operational
90 days ago
100.0 % uptime
Today
https://access-na1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://access-eu1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://access-sandbox.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
AppConnect Wrapping Portal ? Operational
90 days ago
100.0 % uptime
Today
BYOD Portal ? Operational
90 days ago
100.0 % uptime
Today
Cloud Notification Service Operational
90 days ago
100.0 % uptime
Today
CNS 1 ? Operational
90 days ago
100.0 % uptime
Today
CNS 2 ? Operational
90 days ago
100.0 % uptime
Today
Connected Cloud Operational
90 days ago
99.99 % uptime
Today
https://au.mobileiron.net/ ? Operational
90 days ago
100.0 % uptime
Today
https://de.mobileiron.net/ ? Operational
90 days ago
100.0 % uptime
Today
https://m.mobileiron.net/ ? Operational
90 days ago
99.97 % uptime
Today
Dedicated Core Operational
90 days ago
99.98 % uptime
Today
Dedicated Core (EMEA) ? Operational
90 days ago
100.0 % uptime
Today
Dedicated Core (USA) ? Operational
90 days ago
99.97 % uptime
Today
Gateway Services Operational
90 days ago
100.0 % uptime
Today
MobileIron Cloud Under Maintenance
90 days ago
99.99 % uptime
Today
https://na1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://na2.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://na3.mobileiron.com ? Under Maintenance
90 days ago
100.0 % uptime
Today
https://eu1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://ap1.mobileiron.com ? Operational
90 days ago
99.98 % uptime
Today
https://ap2.mobileiron.com ? Operational
90 days ago
99.99 % uptime
Today
https://sandbox.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://login.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
Apple Certificate Signing Request (CSR) file generations ? Operational
90 days ago
100.0 % uptime
Today
Core to Cloud Migration Services Operational
90 days ago
100.0 % uptime
Today
https://ap2migration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://eu1migration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://na2migration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://sbmigration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
MobileIron Threat Defense Management zConsole Operational
90 days ago
99.99 % uptime
Today
APJ - https://apj-console.zimperium.com ? Operational
90 days ago
100.0 % uptime
Today
CORP/PUBLIC - https://zconsole.zimperium.com ? Operational
90 days ago
100.0 % uptime
Today
CORP2/PUBLIC2 - https://corp2-console.zimperium.com ? Operational
90 days ago
100.0 % uptime
Today
DEMO - https://mtddemo-console.zimperium.com ? Operational
90 days ago
99.99 % uptime
Today
EMEA - https://emea-console.zimperium.com Operational
90 days ago
100.0 % uptime
Today
INDIA - https://india-console.zimperium.com ? Operational
90 days ago
100.0 % uptime
Today
Software Downloads Operational
90 days ago
100.0 % uptime
Today
https://support.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
Support & Community Operational
https://community.mobileiron.com ? Operational
https://help.mobileiron.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
MobileIron will be performing maintenance on the https://ap2.mobileiron.com environment at the date and time below:

Start Date and Time: Wednesday, November 13 4:00 AM PST | Wednesday, November 13 12:00 UTC
End Date and Time: Wednesday, November 13 12:00 PM PST | Wednesday, November 13 20:00 UTC
Posted on Nov 11, 22:08 UTC
Update - The maintenance for https://eu1.mobileiron.com has been rescheduled to the date and time below:

Start Date and Time: Friday, November 15 12:00 AM PST | Friday, November 15 8:00 UTC
End Date and Time: Friday, November 15 8:00 AM PST | Friday, November 15 16:00 UTC
Nov 11, 22:03 UTC
Scheduled - MobileIron will be performing maintenance on the https://eu1.mobileiron.com environment at the date and time below:

Start Date and Time: Tuesday, November 12 12:00 AM PST | Tuesday, November 12 8:00 UTC
End Date and Time: Tuesday, November 12 8:00 AM PST | Tuesday, November 12 16:00 UTC
Nov 5, 23:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 11, 22:12 UTC
Scheduled - MobileIron will be performing maintenance on the https://na2.mobileiron.com environment at the date and time below:

Start Date and Time: Sunday, November 17 9:00 PM PST | Monday, November 18 5:00 UTC
End Date and Time: Monday, November 18 5:00 AM PST | Monday, November 18 13:00 UTC
Nov 11, 22:10 UTC
The MobileIron Threat Defense Management zConsole instance https://emea-console.zimperium.com
will be upgraded during the following date and time:

Start Date and Time: Tuesday, November 19 12:00 PM PST | Tuesday, November 19 20:00 UTC
End Date and Time: Tuesday, November 19 5:00 PM PST | Wednesday, November 20 1:00 UTC

Impact:
Console will be unavailable during the maintenance window for Admins. End users will not be affected.

While your management zConsole may be upgraded and available prior to the end of the window, the environment will undergo overall testing during the maintenance period and your management zConsole will be consistently available only after the maintenance period ends.
Posted on Nov 11, 23:08 UTC
The MobileIron Threat Defense Management zConsole instance https://corp2-console.zimperium.com
will be upgraded during the following date and time:

Start Date and Time: Wednesday, November 20 7:00 PM PST | Thursday, November 21 3:00 UTC
End Date and Time: Thursday, November 21 12:00 AM PST | Thursday, November 21 8:00 UTC

Impact:
Console will be unavailable during the maintenance window for Admins. End users will not be affected.

While your management zConsole may be upgraded and available prior to the end of the window, the environment will undergo overall testing during the maintenance period and your management zConsole will be consistently available only after the maintenance period ends.
Posted on Nov 11, 23:10 UTC
MobileIron will be performing maintenance on the https://na1.mobileiron.com environment at the date and time below:

Start Date and Time: Wednesday, November 20 9:00 PM PST | Thursday, November 21 5:00 UTC
End Date and Time: Thursday, November 21 5:00 AM PST | Thursday, November 21 13:00 UTC
Posted on Nov 11, 22:14 UTC
MobileIron will be performing maintenance on the https://ap1.mobileiron.com environment at the date and time below:

Start Date and Time: Friday, November 22 8:00 AM PST | Friday, November 22 16:00 UTC
End Date and Time: Friday, November 22 4:00 PM PST | Saturday. November 23 00:00 UTC
Posted on Nov 11, 22:15 UTC
Past Incidents
Nov 11, 2019
Resolved - This incident has been resolved.
Nov 11, 21:48 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 11, 20:12 UTC
Investigating - A number of MobileIron Cloud customers on the http://na2.mobileiron.com environment are experiencing a degradation to the service.

MobileIron Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Nov 11, 19:55 UTC
Nov 10, 2019

No incidents reported.

Nov 9, 2019
Completed - The scheduled maintenance has been completed.
Nov 9, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 16:00 UTC
Scheduled - The MobileIron Threat Defense Management zConsole instance https://zconsole.zimperium.com will be upgraded during the following date and time:

Start Date and Time: Saturday, November 9 8:00 AM PST | Saturday, November 9 16:00 UTC
End Date and Time: Saturday, November 9 1:00 PM PST | Saturday, November 9 21:00 UTC

Impact:
Console will be unavailable during the maintenance window for Admins. End users will not be affected.

While your management zConsole may be upgraded and available prior to the end of the window, the environment will undergo overall testing during the maintenance period and your management zConsole will be consistently available only after the maintenance period ends.
Nov 4, 21:52 UTC
Completed - The scheduled maintenance has been completed.
Nov 9, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 15:00 UTC
Scheduled - MobileIron will be performing maintenance on our MobileIron Cloud Global Lookup Service https://login.mobileiron.com at the date and time below.

Start Date and Time: Saturday, November 9 7:00 AM PST | Saturday, November 9 15:00 UTC
End Date and Time: Saturday, November 9 9:00 AM PST | Saturday, November 9 17:00 UTC

During the maintenance customers may experience periods of connectivity timeouts with new device registration or logging into https://login.mobileiron.com.
Nov 8, 22:39 UTC
Completed - The scheduled maintenance has been completed.
Nov 9, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 00:00 UTC
Scheduled - MobileIron will be performing an emergency maintenance for the https://na1.mobileiron.com cloud environment. No customer action is required for this maintenance. The admin portal may be unavailable during the maintenance period.
Nov 8, 23:50 UTC
Nov 8, 2019
Completed - The scheduled maintenance has been completed.
Nov 8, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 21:00 UTC
Scheduled - MobileIron will be performing an emergency maintenance for the https://eu1.mobileiron.com cloud environment. No customer action is required for this maintenance. The admin portal will be unavailable during the maintenance period.
Nov 8, 18:56 UTC
Completed - The scheduled maintenance has been completed.
Nov 8, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 20:00 UTC
Scheduled - MobileIron will be performing an emergency maintenance for the https://ap1.mobileiron.com cloud environment. No customer action is required for this maintenance. The admin portal will be unavailable during the maintenance period.
Nov 8, 18:53 UTC
Completed - The scheduled maintenance has been completed.
Nov 8, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 19:01 UTC
Scheduled - MobileIron will be performing an emergency maintenance for the https://ap2.mobileiron.com cloud environment. No customer action is required for this maintenance. The admin portal will be unavailable during the maintenance period.
Nov 8, 18:43 UTC
Completed - The scheduled maintenance has been completed.
Nov 8, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 03:00 UTC
Scheduled - The MobileIron Threat Defense Management zConsole instance https://corp2-console.zimperium.com
will be upgraded during the following date and time:

Start Date and Time: Thursday, November 7 7:00 PM PST | Friday, November 8 3:00 UTC
End Date and Time: Friday, November 8 12:00 AM PST | Friday, November 8 8:00 UTC

Impact:
Console will be unavailable during the maintenance window for Admins. End users will not be affected.

While your management zConsole may be upgraded and available prior to the end of the window, the environment will undergo overall testing during the maintenance period and your management zConsole will be consistently available only after the maintenance period ends.
Nov 4, 21:49 UTC
Completed - The scheduled maintenance has been completed.
Nov 8, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 20:00 UTC
Scheduled - The MobileIron Threat Defense Management zConsole instance https://emea-console.zimperium.com
will be upgraded during the following date and time:

Start Date and Time: Thursday, November 7 12:00 PM PST | Thursday, November 7 20:00 UTC
End Date and Time: Thursday, November 7 5:00 PM PST | Friday, November 8 1:00 UTC

Impact:
Console will be unavailable during the maintenance window for Admins. End users will not be affected.

While your management zConsole may be upgraded and available prior to the end of the window, the environment will undergo overall testing during the maintenance period and your management zConsole will be consistently available only after the maintenance period ends.
Nov 4, 21:45 UTC
Nov 7, 2019
Resolved - This incident has been resolved.
Nov 7, 22:11 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 7, 22:10 UTC
Investigating - A number of MobileIron Cloud customers on the http://na1.mobileiron.com environment are experiencing a degradation to the service.

MobileIron Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Nov 7, 21:52 UTC
Completed - The scheduled maintenance has been completed.
Nov 7, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 17:00 UTC
Scheduled - The MobileIron Threat Defense Management zConsole instance https://apj-console.zimperium.com will be upgraded during the following date and time:

Start Date and Time: Thursday, November 7 9:00 AM PST | Thursday, November 7 17:00 UTC
End Date and Time: Thursday, November 7 2:00 PM PST | Thursday, November 7 22:00 UTC

Impact:
Console will be unavailable during the maintenance window for Admins. End users will not be affected.

While your management zConsole may be upgraded and available prior to the end of the window, the environment will undergo overall testing during the maintenance period and your management zConsole will be consistently available only after the maintenance period ends.
Nov 4, 21:42 UTC
Completed - The maintenance for the https://ap2.mobileiron.com cloud environment has been postponed until further notice. We will communicate the new date and time, once it is confirmed.
Nov 7, 17:40 UTC
Scheduled - MobileIron will be performing maintenance on the https://ap2.mobileiron.com environment at the date and time below:

Start Date and Time: Friday, November 8 6:00 AM PST | Friday, November 8 14:00 UTC
End Date and Time: Friday, November 8 12:00 PM PST | Friday, November 8 20:00 UTC
Nov 4, 21:30 UTC
Resolved - The issue has been resolved.
Nov 7, 17:03 UTC
Update - The Salesforce Technology team is currently investigating an issue affecting communities users.

During this feature disruption, end users are unable to login to Salesforce Communities. Further investigation has yielded that this is only impacting Lightning Communities. LiveAgent configurations that also leverage lightning components are impacted, users will be unable to initiate LiveAgent chats.

The rollback remains in progress. Some customers may be seeing an improvement as this change is reverted across all impacted instances. We do not have an estimated time to a full resolution.
Nov 6, 23:34 UTC
Identified - We have identified a potential cause of the issue and are urgently working on implementing a fix to resolve the impact to customers.
Nov 6, 22:30 UTC
Investigating - SalesForce is currently experiencing an outage that is impacting our Support Community (help.mobileiron.com). If you need immediate assistance from support, please contact us via phone 1.877.819.3452.

Please follow this page for updates on this issue.
Nov 6, 21:20 UTC
Resolved - This incident has been resolved.
Nov 7, 08:53 UTC
Monitoring - A number of MobileIron Cloud customers on the http://eu1.mobileiron.com environment are observing missing devices on the admin portal.

MobileIron Site Reliability Engineering has identified the issue and fix has been implemented and the system has recovered.

We are actively monitoring the service.
Nov 7, 07:19 UTC
Nov 6, 2019
Completed - The scheduled maintenance has been completed.
Nov 6, 21:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 20:00 UTC
Scheduled - MobileIron Site Reliability Engineering will be performing infrastructure maintenance for the https://eu1.mobileiron.com environment.

During this maintenance, no service impact is expected. No customer action is needed. MobileIron Site Reliability Engineering will provide an update or notice of resolution once the maintenance is completed.
Nov 6, 18:50 UTC
Completed - The scheduled maintenance has been completed.
Nov 6, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 16:00 UTC
Scheduled - MobileIron Site Reliability Engineering will be performing infrastructure maintenance for the https://au.mobileiron.net/ environment.

During the maintenance period a brief disruption in the service may be experienced.

MobileIron Site Reliability Engineering will provide an update or notice of resolution once the maintenance is completed.
Nov 6, 10:38 UTC
Completed - The scheduled maintenance has been completed.
Nov 6, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 03:00 UTC
Scheduled - MobileIron Site Reliability Engineering will be performing infrastructure maintenance for the https://na1.mobileiron.com environment.

During this maintenance, no service impact is expected. No customer action is needed. MobileIron Site Reliability Engineering will provide an update or notice of resolution once the maintenance is completed.
Nov 6, 02:37 UTC
Nov 5, 2019
Completed - The maintenance for the https://na3.mobileiron.com cloud environment has been postponed until further notice. We will communicate the new date and time, once it is confirmed.
Nov 5, 23:36 UTC
Scheduled - MobileIron will be performing maintenance on the https://na3.mobileiron.com environment at the date and time below:

Start Date and Time: Tuesday, November 5 8:00 PM PST | Wednesday, November 6 4:00 UTC
End Date and Time: Wednesday, November 6 2:00 AM PST | Wednesday, November 6 10:00 UTC
Oct 30, 16:09 UTC
Completed - The scheduled maintenance has been completed.
Nov 5, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 15:00 UTC
Scheduled - MobileIron will be performing maintenance on Apple Certificate Signing Request (CSR) file generations at the date and time below.

Start Date and Time: Tuesday, November 5 7:00 AM PST | Tuesday, November 5 15:00 UTC
End Date and Time: Tuesday, November 5 11:00 AM PST | Tuesday, November 5 19:00 UTC
Nov 4, 18:40 UTC
Nov 4, 2019
Completed - The scheduled maintenance has been completed.
Nov 4, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 07:00 UTC
Scheduled - MobileIron will be performing maintenance on the https://sandbox.mobileiron.com environment at the time below.

Start Date and Time: Sunday, November 3 11:00 PM PST | Monday, November 4 7:00 UTC
End Date and Time: Monday, November 4 7:00 AM PST | Monday, November 4 15:00 UTC

During the maintenance, new device registration and admin portal access will not be available.
Oct 30, 16:06 UTC
Completed - The scheduled maintenance has been completed.
Nov 4, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 06:30 UTC
Scheduled - MobileIron Site Reliability Engineering will be performing database maintenance for the https://na1.mobileiron.com environment.

During this maintenance, the admin portal and new device registrations will experience a downtime. No customer action is needed. MobileIron Site Reliability Engineering will provide an update or notice of resolution once the maintenance is completed.
Oct 31, 06:03 UTC
Nov 3, 2019

No incidents reported.

Nov 2, 2019
Resolved - This incident has been resolved.
Nov 2, 08:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 2, 08:03 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 2, 07:57 UTC
Investigating - A number of Customers are experiencing an inability to connect to the MobileIron Connected Cloud Administrative console. Currently https://m.mobileiron.net is affected. Site Reliability Engineering is aware of the issue and are working towards resolution.
Nov 2, 06:43 UTC
Nov 1, 2019
Resolved - This incident has been resolved.
Nov 1, 22:39 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 1, 21:38 UTC
Investigating - A number of MobileIron Cloud customers on the http://ap1.mobileiron.com environment are experiencing a degradation to the service.

MobileIron Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Nov 1, 20:51 UTC
Resolved - AP1 MI Cloud Cluster is stable and operational.
This incident has been resolved.
Nov 1, 10:43 UTC
Update - Monitoring
A fix was implemented and the system has recovered. We are actively monitoring the service.
Nov 1, 09:42 UTC
Monitoring - Monitoring -

A number of MobileIron Cloud customers on the http://AP1.mobileiron.com environment are experiencing a degradation to the service. Some updates to the admin portal may not be displayed immediately.
MobileIron Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Nov 1, 09:35 UTC
Completed - The scheduled maintenance has been completed.
Nov 1, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 00:00 UTC
Scheduled - MobileIron Site Reliability Engineering will be performing infrastructure maintenance for the https://sandbox.mobileiron.com environment.

During this maintenance, the admin portal and new device registrations will experience a downtime. No customer action is needed. MobileIron Site Reliability Engineering will provide an update or notice of resolution once the maintenance is completed.
Oct 31, 23:17 UTC
Oct 31, 2019

No incidents reported.

Oct 30, 2019
Completed - The scheduled maintenance has been completed.
Oct 30, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 16:00 UTC
Scheduled - MobileIron will be performing maintenance on the https://sandbox.mobileiron.com environment. Downtime is not expected during the maintenance window, however customers may experience a brief disruption in service.
Oct 29, 23:52 UTC
Completed - The scheduled maintenance has been completed.
Oct 30, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 14:00 UTC
Scheduled - MobileIron will be performing maintenance on Apple Certificate Signing Request (CSR) file generations at the date and time below.

Start Date and Time: Wednesday, October 30 7:00 AM PDT | Wednesday, October 30 14:00 UTC
End Date and Time: Wednesday, October 30 11:00 AM PDT | Wednesday, October 30 18:00 UTC
Oct 22, 20:08 UTC
Oct 29, 2019
Completed - The scheduled maintenance has been completed.
Oct 29, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 01:00 UTC
Scheduled - MobileIron will be performing maintenance on the https://eu1.mobileiron.com environment. The admin portal may be unavailable during the maintenance period. No customer action is required for this maintenance.
Oct 18, 21:54 UTC