Update - Maintenance has been extended by 2 hours.
Apr 22, 16:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 09:00 UTC
Scheduled - MobileIron will be performing an additional release maintenance on cluster https://ap2.mobileiron.com at the date and time below:

Start Date and Time: Monday, April 22 2:00 AM PDT | Monday, April 22 9:00 AM UTC
End Date and Time: Monday, April 22 10:00 AM PDT | Monday, April 22 5:00 PM UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 12:30 UTC
Scheduled - MobileIron will be performing maintenance on the https://sandbox.mobileiron.com environment.
During the maintenance, new device registration and admin portal access will not be available.
MobileIron Access Operational
90 days ago
100.0 % uptime
Today
https://access-na1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://access-eu1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://access-sandbox.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
AppConnect Wrapping Portal ? Operational
90 days ago
100.0 % uptime
Today
BYOD Portal ? Operational
90 days ago
100.0 % uptime
Today
Cloud Notification Service Operational
90 days ago
100.0 % uptime
Today
CNS 1 ? Operational
90 days ago
100.0 % uptime
Today
CNS 2 ? Operational
90 days ago
100.0 % uptime
Today
Connected Cloud Operational
90 days ago
99.98 % uptime
Today
https://au.mobileiron.net/ ? Operational
90 days ago
100.0 % uptime
Today
https://de.mobileiron.net/ ? Operational
90 days ago
99.95 % uptime
Today
https://m.mobileiron.net/ ? Operational
90 days ago
100.0 % uptime
Today
Dedicated Core Operational
90 days ago
100.0 % uptime
Today
Dedicated Core (EMEA) ? Operational
90 days ago
100.0 % uptime
Today
Dedicated Core (USA) ? Operational
90 days ago
100.0 % uptime
Today
Gateway Services Operational
90 days ago
100.0 % uptime
Today
MobileIron Cloud Under Maintenance
90 days ago
99.99 % uptime
Today
https://na1.mobileiron.com ? Operational
90 days ago
99.99 % uptime
Today
https://na2.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://na3.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://eu1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://ap1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://ap2.mobileiron.com ? Under Maintenance
90 days ago
99.99 % uptime
Today
https://sandbox.mobileiron.com ? Under Maintenance
90 days ago
100.0 % uptime
Today
https://login.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
Apple Certificate Signing Request (CSR) file generations ? Operational
90 days ago
100.0 % uptime
Today
MobileIron Threat Defense Management zConsole Operational
90 days ago
100.0 % uptime
Today
APJ ? Operational
90 days ago
100.0 % uptime
Today
EMEA Operational
90 days ago
100.0 % uptime
Today
AMER Operational
90 days ago
100.0 % uptime
Today
DEMO ? Operational
90 days ago
100.0 % uptime
Today
Software Downloads Operational
90 days ago
100.0 % uptime
Today
https://support.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
Support & Community Operational
https://community.mobileiron.com ? Operational
https://help.mobileiron.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
MobileIron will be performing an additional release maintenance on cluster https://na3.mobileiron.com at the date and time below:

Start Date and Time: Monday, April 22 6:00 PM PDT | Tuesday, April 23 1:00 AM UTC
End Date and Time: Tuesday, April 23 4:00 AM PDT | Tuesday, April 23 11:00 AM UTC
Posted on Apr 19, 01:38 UTC
Update - MobileIron has rescheduled the release maintenance for cluster https://eu1.mobileiron.com to the date and time below:

Start Date and Time: Wednesday, April 24 10:00 AM PDT | Wednesday, April 24 5:00 PM UTC
End Date and Time: Wednesday, April 24 8:00 PM PDT | Thursday, April 25 3:00 AM UTC
Apr 17, 00:39 UTC
Update - MobileIron has rescheduled the release maintenance for cluster https://eu1.mobileiron.com to the date and time below:

Start Date and Time: Wednesday, April 17 10:00 AM PDT | Wednesday, April 17 5:00 PM UTC
End Date and Time: Wednesday, April 17 8:00 PM PDT | Thursday, April 18 3:00 AM UTC
Apr 12, 22:26 UTC
Scheduled - MobileIron announces the next release of MobileIron Cloud, which will be going live during the following date and time for MobileIron Cloud cluster https://eu1.mobileiron.com

Start Date and Time: Monday, April 15 10:00 AM PDT | Monday, April 15 5:00 PM UTC
End Date and Time: Monday, April 15 8:00 PM PDT | Tuesday, April 16 3:00 AM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://help.mobileiron.com/s/article-detail-page?urlname=MobileIron-Cloud-Releases

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://help.mobileiron.com/s/product-detail?Id=a1s3400000240hC) to find solutions, ask questions, and connect with users like you.
Apr 4, 23:46 UTC
Update - MobileIron has rescheduled the release maintenance for cluster https://na2.mobileiron.com to the date and time below:

Start Date and Time: Sunday, April 28 7:00 PM PDT | Monday, April 29 2:00 AM UTC
End Date and Time: Monday, April 29 5:00 AM PDT | Monday, April 29 12:00 PM UTC
Apr 17, 00:41 UTC
Update - MobileIron has rescheduled the release maintenance for cluster https://na2.mobileiron.com to the date and time below:

Start Date and Time: Sunday, April 21 7:00 PM PDT | Monday, April 22 2:00 AM UTC
End Date and Time: Monday, April 22 5:00 AM PDT | Monday, April 22 12:00 PM UTC
Apr 5, 17:23 UTC
Scheduled - MobileIron announces the next release of MobileIron Cloud, which will be going live during the following date and time for MobileIron Cloud cluster https://na2.mobileiron.com

Start Date and Time: Wednesday, April 17 7:00 PM PDT | Thursday, April 18 2:00 AM UTC
End Date and Time: Thursday, April 18 5:00 AM PDT | Thursday, April 18 12:00 PM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://help.mobileiron.com/s/article-detail-page?urlname=MobileIron-Cloud-Releases

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://help.mobileiron.com/s/product-detail?Id=a1s3400000240hC) to find solutions, ask questions, and connect with users like you.
Apr 4, 23:48 UTC
Update - MobileIron has rescheduled the release maintenance for cluster https://na1.mobileiron.com to the date and time below:

Start Date and Time: Monday, April 29 7:00 PM PDT | Tuesday, April 30 2:00 AM UTC
End Date and Time: Tuesday, April 30 5:00 AM PDT | Tuesday, April 30 12:00 PM UTC
Apr 17, 00:45 UTC
Scheduled - MobileIron announces the next release of MobileIron Cloud, which will be going live during the following date and time for MobileIron Cloud cluster https://na1.mobileiron.com

Start Date and Time: Monday, April 22 7:00 PM PDT | Tuesday, April 23 2:00 AM UTC
End Date and Time: Tuesday, April 23 5:00 AM PDT | Tuesday, April 23 12:00 PM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://help.mobileiron.com/s/article-detail-page?urlname=MobileIron-Cloud-Releases

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://help.mobileiron.com/s/product-detail?Id=a1s3400000240hC) to find solutions, ask questions, and connect with users like you.
Apr 4, 23:51 UTC
Update - The MobileIron Cloud Release Maintenance for https://ap1.mobileiron.com has been rescheduled to the date and time below.

Start Date and Time: Friday, May 10 4:00 AM PDT | Friday, May 10 11:00 AM UTC
End Date and Time: Friday, May 10 2:00 PM PDT | Friday, May 10 9:00 PM UTC
Apr 9, 18:37 UTC
Scheduled - MobileIron announces the next release of MobileIron Cloud, which will be going live during the following date and time for MobileIron Cloud cluster https://ap1.mobileiron.com

Start Date and Time: Friday, April 26 4:00 AM PDT | Friday, April 26 11:00 AM UTC
End Date and Time: Friday, April 26 2:00 PM PDT | Friday, April 26 9:00 PM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://help.mobileiron.com/s/article-detail-page?urlname=MobileIron-Cloud-Releases

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://help.mobileiron.com/s/product-detail?Id=a1s3400000240hC) to find solutions, ask questions, and connect with users like you.
Apr 4, 23:54 UTC
Past Incidents
Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019
Completed - The scheduled maintenance has been completed.
Apr 19, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 14:00 UTC
Scheduled - MobileIron will be performing maintenance on the https://sandbox.mobileiron.com environment. During the maintenance, new device registration and admin portal access will not be available.
Apr 18, 17:24 UTC
Completed - The scheduled maintenance has been completed.
Apr 19, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 02:00 UTC
Scheduled - MobileIron Site Reliability Engineering will be performing infrastructure maintenance for the https://na2.mobileiron.com environment. During this maintenance, disruptions to the Admin portal may be experienced.

No customer action is needed. MobileIron Site Reliability Engineering will provide an update or notice of resolution once the maintenance is completed.
Apr 18, 16:16 UTC
Apr 18, 2019
Completed - The scheduled maintenance has been postponed.
Apr 18, 15:38 UTC
Scheduled - MobileIron will be performing a system maintenance to the https://ap2.mobileiron.com Admin Web portal. During the maintenance window, brief disruptions to the admin web portal may be experienced.
Apr 17, 19:47 UTC
Apr 17, 2019
Resolved - This incident has been resolved.
Apr 17, 00:48 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 00:04 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 16, 22:39 UTC
Investigating - A number of MobileIron Cloud customers on the http://ap2.mobileiron.com environment are experiencing a degradation to the service. Currently the Admin web portal may not be displaying the most current data.

MobileIron Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Apr 16, 22:24 UTC
Apr 16, 2019
Completed - The scheduled maintenance has been completed.
Apr 16, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 15:00 UTC
Scheduled - MobileIron Site Reliability Engineering will be performing infrastructure maintenance for the https://ap2.mobileiron.com environment at the date and time below.

Start Date and Time: Tuesday, April 16 8:00 AM PDT | Tuesday, April 16 3:00 PM UTC
End Date and Time: Tuesday, April 16 1:00 PM PDT | Tuesday, April 16 8:00 PM UTC

During this maintenance, disruptions to the admin portal may be experienced. No customer action is needed. MobileIron Site Reliability Engineering will provide an update or notice of resolution once the maintenance is completed.
Apr 12, 22:09 UTC
Apr 15, 2019
Completed - The scheduled maintenance has been completed.
Apr 15, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 05:00 UTC
Scheduled - MobileIron Site Reliability Engineering will be performing database maintenance for the https://na2.mobileiron.com environment at the date and time below.

Start Date and Time: Sunday, April 14 10:00 PM PDT | Monday, April 15 5:00 AM UTC
End Date and Time: Monday, April 15 12:00 AM PDT | Monday, April 15 7:00 AM UTC

During this maintenance, the admin portal and new device registrations will experience a downtime. No customer action is needed. MobileIron Site Reliability Engineering will provide an update or notice of resolution once the maintenance is completed.
Apr 9, 21:47 UTC
Apr 14, 2019

No incidents reported.

Apr 13, 2019
Completed - The scheduled maintenance has been completed.
Apr 13, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 03:01 UTC
Scheduled - MobileIron will be performing network maintenance for the Connector service:

vela-ap1.mc6.co
vela-eu1.mc6.co
vela-na1.mc6.co

No action is required, customers may experience a disruption to LDAP syncing during the maintenance window.
Apr 12, 23:16 UTC
Completed - The scheduled maintenance has been completed.
Apr 13, 01:00 UTC
Update - Maintenance has been extended by 2 hours.
Apr 12, 22:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 21:00 UTC
Scheduled - MobileIron will be performing a system maintenance to the https://ap2.mobileiron.com Admin Web portal. During the maintenance window, brief disruptions to the admin web portal may be experienced.
Apr 12, 20:56 UTC
Apr 11, 2019
Completed - The scheduled maintenance has been completed.
Apr 11, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 20:00 UTC
Scheduled - MobileIron Site Reliability Engineering will be performing database maintenance for the https://eu1.mobileiron.com environment at the date and time below.

Start Date and Time: Thursday, April 11 1:00 PM PDT | Thursday, April 11 8:00 PM UTC
End Date and Time: Thursday, April 11 3:00 PM PDT | Thursday, April 11 10:00 PM UTC

During this maintenance, the admin portal and new device registrations will experience a downtime. No customer action is needed. MobileIron Site Reliability Engineering will provide an update or notice of resolution once the maintenance is completed.
Apr 10, 21:19 UTC
Completed - The scheduled maintenance has been completed.
Apr 11, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 01:00 UTC
Scheduled - MobileIron announces the next release of MobileIron Cloud, which will be going live during the following date and time for MobileIron Cloud cluster https://na3.mobileiron.com

Start Date and Time: Wednesday, April 10 6:00 PM PDT | Thursday, April 11 1:00 AM UTC
End Date and Time: Thursday, April 11 4:00 AM PDT | Thursday, April 11 11:00 AM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://help.mobileiron.com/s/article-detail-page?urlname=MobileIron-Cloud-Releases

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://help.mobileiron.com/s/product-detail?Id=a1s3400000240hC) to find solutions, ask questions, and connect with users like you.
Apr 4, 23:50 UTC
Apr 10, 2019
Resolved - This incident has been resolved.
Apr 10, 19:56 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 10, 17:28 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 10, 17:07 UTC
Investigating - A number of MobileIron Cloud customers on the http://na1.mobileiron.com environment are experiencing a degradation to the service.

MobileIron Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Apr 10, 16:46 UTC
Completed - The scheduled maintenance has been completed.
Apr 10, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 16:00 UTC
Scheduled - MobileIron Site Reliability Engineering will be performing infrastructure maintenance for the https://sandbox.mobileiron.com environment at the date and time below.

Start Date and Time: Wednesday, April 10 09:00 AM PDT | Wednesday, April 10 4:00 PM UTC
End Date and Time: Wednesady, April 10 12:00 PM PDT | Wednesday, April 10 7:00 PM UTC

During this maintenance, disruptions to the admin portal may be experienced. No customer action is needed. MobileIron Site Reliability Engineering will provide an update or notice of resolution once the maintenance is completed.
Apr 10, 15:53 UTC
Apr 9, 2019
Completed - The scheduled maintenance has been completed.
Apr 9, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 09:14 UTC
Scheduled - MobileIron announces the next release of MobileIron Cloud, which will be going live during the following date and time for MobileIron Cloud cluster https://ap2.mobileiron.com

Start Date and Time: Tuesday, April 9 2:00 AM PDT | Tuesday, April 9 9:00 AM UTC
End Date and Time: Tuesday, April 9 10:00 AM PDT | Tuesday, April 9 5:00 PM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://help.mobileiron.com/s/article-detail-page?urlname=MobileIron-Cloud-Releases

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://help.mobileiron.com/s/product-detail?Id=a1s3400000240hC) to find solutions, ask questions, and connect with users like you.
Apr 4, 23:41 UTC
Apr 8, 2019
Completed - The scheduled maintenance has been completed.
Apr 8, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 18:00 UTC
Update - MobileIron has rescheduled the release maintenance for Apple Certificate Signing Request (CSR) file generations to the date and time below:

Start Date and Time: Monday, April 8 11:00 AM PDT | Monday, April 8 6:00 PM UTC
End Date and Time: Monday, April 8 2:00 PM PDT | Monday, April 8 9:00 PM UTC
Apr 5, 21:37 UTC
Scheduled - MobileIron announces the next release of MobileIron Cloud, which will be going live during the following date and time for Apple Certificate Signing Request (CSR) file generations

Start Date and Time: Monday, April 8 9:00 PM PDT | Tuesday, April 9 4:00 AM UTC
End Date and Time: Monday, April 8 11:00 PM PDT | Tuesday, April 9 6:00 AM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://help.mobileiron.com/s/article-detail-page?urlname=MobileIron-Cloud-Releases

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://help.mobileiron.com/s/product-detail?Id=a1s3400000240hC) to find solutions, ask questions, and connect with users like you.
Apr 4, 23:44 UTC
Completed - The scheduled maintenance has been completed.
Apr 8, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 04:01 UTC
Scheduled - MobileIron will be performing system maintenance for the https://na1.mobileiron.com, https://na2.mobileiron.com, and https://na3.mobileiron.com Connector services vela-na1.mc6.co.

If you are using the MobileIron Cloud Connector and have IP based firewall restrictions, please ensure you have updated your policies before the maintenance based on previous communications https://help.mobileiron.com/s/article-detail-page?Id=kA134000000QygiCAC

MobileIron highly recommends using hostnames in your firewall rules instead of IP addresses, as IP addresses are subject to change.

During the maintenance window the MobileIron Cloud Admin portal will be available, however LDAP syncing will be impacted.
Mar 29, 23:33 UTC