Update - Maintenance has been extended by 3 hours.
Jul 16, 20:28 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 16, 20:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 12:00 UTC
Scheduled - MobileIron announces the next release of MobileIron Cloud, which will be going live during the following date and time for MobileIron Cloud cluster https://ap2.mobileiron.com

Start Date and Time: Monday, July 16 5:00 AM PDT | Monday, July 16 12:00 PM UTC
End Date and Time: Monday, July 16 2:00 PM PDT | Monday, July 16 9:00 PM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://community.mobileiron.com/community/mic/announcements

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://community.mobileiron.com/community/mic) to find solutions, ask questions, and connect with users like you.
MobileIron Access Operational
90 days ago
100.0 % uptime
Today
https://access-na1.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
https://access-eu1.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
AppConnect Wrapping Portal   ? Operational
90 days ago
100.0 % uptime
Today
BYOD Portal   ? Operational
90 days ago
100.0 % uptime
Today
Cloud Notification Service Operational
90 days ago
100.0 % uptime
Today
CNS 1   ? Operational
90 days ago
100.0 % uptime
Today
CNS 2   ? Operational
90 days ago
100.0 % uptime
Today
Connected Cloud Operational
90 days ago
100.0 % uptime
Today
https://au.mobileiron.net/   ? Operational
90 days ago
100.0 % uptime
Today
https://de.mobileiron.net/   ? Operational
90 days ago
100.0 % uptime
Today
https://m.mobileiron.net/   ? Operational
90 days ago
100.0 % uptime
Today
Dedicated Core Operational
90 days ago
100.0 % uptime
Today
Dedicated Core (EMEA)   ? Operational
90 days ago
100.0 % uptime
Today
Dedicated Core (USA)   ? Operational
90 days ago
100.0 % uptime
Today
Gateway Services   Operational
90 days ago
100.0 % uptime
Today
MobileIron Cloud Under Maintenance
90 days ago
99.97 % uptime
Today
https://na1.mobileiron.com   ? Operational
90 days ago
99.95 % uptime
Today
https://na2.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
https://na3.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
https://eu1.mobileiron.com   ? Operational
90 days ago
99.85 % uptime
Today
https://ap1.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
https://ap2.mobileiron.com   ? Under Maintenance
90 days ago
100.0 % uptime
Today
https://sandbox.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
https://login.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
Apple Certificate Signing Request (CSR) file generations   ? Operational
90 days ago
100.0 % uptime
Today
Software Downloads Operational
90 days ago
100.0 % uptime
Today
https://support.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
Support & Community Operational
https://community.mobileiron.com   ? Operational
https://help.mobileiron.com   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
MobileIron announces the next release of MobileIron Cloud, which will be going live during the following date and time for MobileIron Cloud cluster https://na2.mobileiron.com

Start Date and Time: Wednesday, July 18 6:00 PM PDT | Thursday, July 19 1:00 AM UTC
End Date and Time: Thursday, July 19 3:00 AM PDT | Thursday, July 19 10:00 AM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://community.mobileiron.com/community/mic/announcements

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://community.mobileiron.com/community/mic) to find solutions, ask questions, and connect with users like you.
Posted on Jul 9, 18:02 UTC
MobileIron will be performing system maintenance on the date and time outlined below for MobileIron Cloud cluster https://na3.mobileiron.com

Start Date and Time: Saturday, July 21 7:00 AM PDT | Saturday, July 21 2:00 PM UTC
End Date and Time: Saturday, July 21 7:00 PM PDT | Sunday July 22 2:00 AM UTC

No customer action is required for this maintenance; we are anticipating service disruption during the maintenance period.
Posted on Jul 16, 17:25 UTC
MobileIron announces the next release of MobileIron Cloud, which will be going live during the following date and time for MobileIron Cloud cluster https://eu1.mobileiron.com

Start Date and Time: Monday, July 23 12:00 PM PDT | Monday, July 23 7:00 PM UTC
End Date and Time: Monday, July 23 9:00 PM PDT | Tuesday, July 24 4:00 AM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://community.mobileiron.com/community/mic/announcements

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://community.mobileiron.com/community/mic) to find solutions, ask questions, and connect with users like you.
Posted on Jul 9, 18:02 UTC
MobileIron announces the next release of MobileIron Cloud, which will be going live during the following date and time for MobileIron Cloud cluster https://na1.mobileiron.com

Start Date and Time: Wednesday, July 25 6:00 PM PDT | Thursday, July 26 1:00 AM UTC
End Date and Time: Thursday, July 26 3:00 AM PDT | Thursday, July 26 10:00 AM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://community.mobileiron.com/community/mic/announcements

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://community.mobileiron.com/community/mic) to find solutions, ask questions, and connect with users like you.
Posted on Jul 9, 18:02 UTC
MobileIron announces the next release of MobileIron Cloud, which will be going live during the following date and time for MobileIron Cloud cluster https://ap1.mobileiron.com

Start Date and Time: Saturday, July 28 7:00 AM PDT | Saturday, July 28 2:00 PM UTC
End Date and Time: Saturday, July 28 4:00 PM PDT | Saturday, July 28 11:00 PM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://community.mobileiron.com/community/mic/announcements

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://community.mobileiron.com/community/mic) to find solutions, ask questions, and connect with users like you.
Posted on Jul 9, 18:02 UTC
MobileIron will be performing system maintenance on https://login.mobileiron.com. During the maintenance the https://login.mobileiron.com page may be unavailable.

Start Date and Time: Saturday, July 28 7:00 AM PDT | Saturday, July 28 2:00 PM UTC
End Date and Time: Saturday, July 28 9:00 AM PDT | Saturday, July 28 4:00 PM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://community.mobileiron.com/community/mic/announcements

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://community.mobileiron.com/community/mic) to find solutions, ask questions, and connect with users like you.
Posted on Jul 9, 18:02 UTC
MobileIron announces the next release of MobileIron Cloud, which will be going live during the following date and time for MobileIron Cloud cluster https://na3.mobileiron.com

Start Date and Time: Monday, July 30 6:00 PM PDT | Tuesday, July 31 1:00 AM UTC
End Date and Time: Tuesday, July 31 3:00 AM PDT | Tuesday, July 31 10:00 AM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://community.mobileiron.com/community/mic/announcements

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://community.mobileiron.com/community/mic) to find solutions, ask questions, and connect with users like you.
Posted on Jul 9, 18:02 UTC
Past Incidents
Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018
Resolved - This incident has been resolved. All emails received during the outage have been added to cases or had cases created for them. If you believe that an email did not go through or would like to check on the status of a case please go to help.mobileiron.com to verify or update the case.
Jul 12, 16:29 UTC
Identified - We are facing issues with MobileIron Support Portal because of which some customers & partners are not able to create new/update tickets via support portal.

We are aware of the issue and working with the vendor to resolve it at the earliest.
Please call us via support line for any assistance.
Jul 12, 10:25 UTC
Jul 11, 2018
Completed - The scheduled maintenance has been completed.
Jul 11, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 14:00 UTC
Scheduled - MobileIron announces the next release of MobileIron Cloud, which will be going live during the following date and time for Apple Certificate Signing Request (CSR) file generations

Start Date and Time: Wednesday, July 11 7:00 AM PDT | Wednesday, July 11 2:00 PM UTC
End Date and Time: Wednesday, July 11 9:00 AM PDT | Wednesday, July 11 4:00 PM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://community.mobileiron.com/community/mic/announcements

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://community.mobileiron.com/community/mic) to find solutions, ask questions, and connect with users like you.
Jul 9, 18:02 UTC
Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.

Jul 5, 2018

No incidents reported.

Jul 4, 2018
Completed - The scheduled maintenance has been completed.
Jul 4, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 05:31 UTC
Scheduled - MobileIron is glad to provide a preview of the next release of MobileIron Cloud to the Sandbox environment. The Sandbox (https://sandbox.mobileiron.com) will be upgraded during the following date and time:

Start Date and Time: Tuesday, July 3 10:30 PM PDT | Wednesday July 4 5:30 AM UTC
Expected End Date and Time: Wednesday, July 4 7:30 AM PDT | Wednesday, July 4 2:30 PM UTC

Once the maintenance period completes, the release highlights will be available on the MobileIron Cloud Support Community -- Releases and Announcements section: https://community.mobileiron.com/community/mic/announcements

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://community.mobileiron.com/community/mic) to find solutions, ask questions, and connect with users like you
Jul 4, 05:03 UTC
Jul 3, 2018

No incidents reported.

Jul 2, 2018
Resolved - This incident has been resolved.
Jul 2, 23:25 UTC
Monitoring - Status: The issue has been identified. A fix has been implemented and we are actively monitoring the results.

Customer Impact:
When logging into the NA1, NA2 or NA3 MobileIron Cloud Cluster with LDAP credentials through https://login.mobileiron.com, you will receive an error. This is not experienced with local accounts.

Services Affected: MobileIron Cloud Connector
Jul 2, 19:55 UTC
Investigating - MobileIron Site Reliability Engineering continues to investigate the issue.
Jul 2, 16:48 UTC
Monitoring - The LDAP issue seems to be limited to specific customers. We are continuing to work with the affected customers.
Jun 30, 00:19 UTC
Investigating - A number of MobileIron Cloud customers on the http://na2.mobileiron.com environment are experiencing a degradation to the service.

MobileIron Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information. Some customers may experience issues with LDAP syncs and searches.
Jun 29, 22:10 UTC
Completed - The scheduled maintenance has been completed.
Jul 2, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 05:00 UTC
Scheduled - MobileIron is performing Server Maintenance for the MobileIron App Gateway server at the time below:

Start Date and Time: Sunday, July 1 10:00 PM PDT | Monday, July 2 5:00 AM UTC
End Date and Time: Monday, July 2 1:00 AM PDT | Monday, July 2 8:00 AM UTC

No customer action is required for this maintenance period. Access to the App Gateway services may not be available during this time. Capabilities that may not be available during the maintenance include the following:

Gateway service
APNS Gateway
GCMGateway
mdmca
RegService
SMSGateway
Jun 28, 21:27 UTC