Identified - A number of customers are experiencing MobileIron Cloud Connector issues after upgrading from R67 to R68. We are recommending customers to restart their MobileIron Cloud Connectors if they are facing this issue. The following knowledge base article has been made available: https://help.mobileiron.com/s/article-detail-page?Id=kA12T000000kANJSA2
Apr 27, 06:41 UTC
MobileIron Access Operational
90 days ago
100.0 % uptime
Today
https://access-na1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://access-eu1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://access-sandbox.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
AppConnect Wrapping Portal ? Operational
90 days ago
100.0 % uptime
Today
BYOD Portal ? Operational
90 days ago
100.0 % uptime
Today
Cloud Notification Service Operational
90 days ago
100.0 % uptime
Today
CNS 1 ? Operational
90 days ago
100.0 % uptime
Today
CNS 2 ? Operational
90 days ago
100.0 % uptime
Today
Connected Cloud Operational
90 days ago
99.99 % uptime
Today
https://au.mobileiron.net/ ? Operational
90 days ago
100.0 % uptime
Today
https://de.mobileiron.net/ ? Operational
90 days ago
99.99 % uptime
Today
https://m.mobileiron.net/ ? Operational
90 days ago
100.0 % uptime
Today
Dedicated Core Operational
90 days ago
100.0 % uptime
Today
Dedicated Core (EMEA) ? Operational
90 days ago
100.0 % uptime
Today
Dedicated Core (USA) ? Operational
90 days ago
100.0 % uptime
Today
Gateway Services Operational
90 days ago
100.0 % uptime
Today
MobileIron Cloud Operational
90 days ago
100.0 % uptime
Today
https://na1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://na2.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://na3.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://eu1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://ap1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://ap2.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://sandbox.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://login.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
Apple Certificate Signing Request (CSR) file generations ? Operational
90 days ago
100.0 % uptime
Today
Core to Cloud Migration Services Operational
90 days ago
100.0 % uptime
Today
https://ap1migration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://ap2migration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://eu1migration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://na2migration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://sbmigration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
MobileIron Threat Defense Management zConsole Operational
90 days ago
100.0 % uptime
Today
APAC - https://apac-console.zimperium.com Operational
90 days ago
100.0 % uptime
Today
APJ - https://apj-console.zimperium.com ? Operational
90 days ago
100.0 % uptime
Today
CORP/PUBLIC - https://zconsole.zimperium.com ? Operational
90 days ago
100.0 % uptime
Today
CORP2/PUBLIC2 - https://corp2-console.zimperium.com ? Operational
90 days ago
100.0 % uptime
Today
DEMO - https://mtddemo-console.zimperium.com ? Operational
90 days ago
100.0 % uptime
Today
EMEA - https://emea-console.zimperium.com Operational
90 days ago
100.0 % uptime
Today
INDIA - https://india-console.zimperium.com ? Operational
90 days ago
100.0 % uptime
Today
Software Downloads Operational
90 days ago
100.0 % uptime
Today
https://support.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
Support & Community Operational
https://community.mobileiron.com ? Operational
https://help.mobileiron.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
MobileIron will be performing system maintenance for the https://eu1.mobileiron.com (https://vela-eu1.mc6.co) Connector service.

Impact
During the maintenance window the MobileIron Cloud Admin portal will be available, however LDAP syncing will be impacted.

Maintenance Window
Start Date and Time: Monday, July 13 2:00 PM PDT | Monday, July 13 21:00 UTC
End Date and Time: Monday, July 13 5:00 PM PDT | Tuesday, July 14 00:00 UTC
Posted on Jul 6, 17:31 UTC
MobileIron will be performing a maintenance on https://na2migration.mobileiron.com at the date and time below.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Maintenance Window
Start Date and Time: Monday, July 13 10:00 PM PDT | Tuesday, July 14 5:00 UTC
End Date and Time: Tuesday, July 14 12:00 AM PDT | Tuesday, July 14 7:00 UTC
Posted on Jul 6, 17:26 UTC
MobileIron will be performing system maintenance for the AP (https://vela-ap1.mc6.co) Connector service.

Impact
During the maintenance window the MobileIron Cloud Admin portal will be available, however LDAP syncing will be impacted.

Maintenance Window
Start Date and Time: Tuesday, July 14 11:00 AM PDT | Tuesday, July 14 18:00 UTC
End Date and Time: Tuesday, July 14 2:00 PM PDT | Tuesday, July 14 21:00 UTC
Posted on Jul 7, 18:09 UTC
MobileIron will be performing system maintenance for the NA (https://vela-na1.mc6.co) Connector service.

Impact
During the maintenance window the MobileIron Cloud Admin portal will be available, however LDAP syncing will be impacted.

Maintenance Window
Start Date and Time: Tuesday, July 14 10:00 PM PDT | Wednesday, July 15 5:00 UTC
End Date and Time: Wednesday, July 15 1:00 AM PDT | Wednesday, July 15 8:00 UTC
Posted on Jul 7, 18:07 UTC
MobileIron will be performing a maintenance on https://ap1migration.mobileiron.com at the date and time below.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Maintenance Window
Start Date and Time: Wednesday, July 15 3:00 AM PDT | Wednesday, July 15 10:00 UTC
End Date and Time: Wednesday, July 15 5:00 AM PDT | Wednesday, July 15 12:00 UTC
Posted on Jul 8, 17:52 UTC
The https://apj-console.zimperium.com environment on the MobileIron Threat Defense Management zConsole will be undergoing an upgrade maintenance.

Impact
zConsole will be unavailable during the maintenance, however end user devices will not be impacted.

Maintenance Window
Start Date and Time: Wednesday, July 15 3:30 AM PDT | Wednesday, July 15 10:30 UTC
End Date and Time: Wednesday, July 15 7:30 AM PDT | Wednesday, July 15 14:30 UTC
Posted on Jul 8, 18:10 UTC
The https://india-console.zimperium.com environment on the MobileIron Threat Defense Management zConsole will be undergoing an upgrade maintenance.

Impact
zConsole will be unavailable during the maintenance, however end user devices will not be impacted.

Maintenance Window
Start Date and Time: Wednesday, July 15 6:00 AM PDT | Wednesday, July 15 13:00 UTC
End Date and Time: Wednesday, July 15 10:00 AM PDT | Wednesday, July 15 17:00 UTC
Posted on Jul 8, 18:08 UTC
MobileIron will be performing an upgrade maintenance on Apple Certificate Signing Request (CSR) file generations.

Impact
During the maintenance, customers cannot request Apple Certificate Signing Request (CSR) file generations.

Maintenance Windows
Start Date and Time: Wednesday, July 15 7:00 AM PDT | Wednesday, July 15 14:00 UTC
End Date and Time: Wednesday, July 15 11:00 AM PDT | Wednesday, July 15 18:00 UTC
Posted on Jul 8, 17:50 UTC
The https://apac-console.zimperium.com environment on the MobileIron Threat Defense Management zConsole will be undergoing an upgrade maintenance.

Impact
zConsole will be unavailable during the maintenance, however end user devices will not be impacted.

Maintenance Window
Start Date and Time: Tuesday, July 28 3:30 AM PDT | Tuesday, July 28 10:30 UTC
End Date and Time: Tuesday, July 28 7:30 AM PDT | Tuesday, July 28 14:30 UTC
Posted on Jul 8, 18:05 UTC
Past Incidents
Jul 12, 2020

No incidents reported today.

Jul 11, 2020
Completed - The scheduled maintenance has been completed.
Jul 11, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 14:00 UTC
Scheduled - MobileIron will be performing an upgrade maintenance on our MobileIron Cloud Global Lookup Service https://login.mobileiron.com.

Impact
During the maintenance customers may experience periods of connectivity timeouts with new device registration or logging into https://login.mobileiron.com.

Maintenance Window
Start Date and Time: Saturday, July 11 7:00 AM PDT | Saturday, July 11 14:00 UTC
End Date and Time: Saturday, July 11 11:00 AM PDT | Saturday, July 11 18:00 UTC
Jul 2, 18:16 UTC
Jul 10, 2020
Completed - The scheduled maintenance has been completed.
Jul 10, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 15:00 UTC
Scheduled - MobileIron will be performing a maintenance on https://ap1.mobileiron.com.

Impact
During the maintenance window, there is no expected downtime. No customer action is required.

Maintenance Window
Maintenance Window
Start Date and Time: Friday, July 10 8:00 AM PDT | Friday, July 10 15:00 UTC
End Date and Time: Friday, July 10 12:00 PM PDT | Friday, July 10 19:00 UTC
Jul 2, 18:18 UTC
Completed - The scheduled maintenance has been completed.
Jul 10, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 13:00 UTC
Scheduled - MobileIron will be performing a maintenance on https://ap1.mobileiron.com.

Impact
Customers will not be able to access the UI Console during the maintenance window. No customer action is required.

Maintenance Window
Start Date and Time: Friday, July 10 6:00 AM PDT | Friday, July 10 13:00 UTC
End Date and Time: Friday, July 10 10:00 AM PDT | Friday, July 10 17:00 UTC
Jul 2, 18:13 UTC
Completed - The scheduled maintenance has been completed.
Jul 10, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 04:00 UTC
Scheduled - MobileIron will be performing a maintenance on https://na2.mobileiron.com.

Impact
During the maintenance window, there is no expected downtime. No customer action is required.

Maintenance Window
Maintenance Window
Start Date and Time: Thursday, July 9 9:00 PM PDT | Friday, July 10 4:00 UTC
End Date and Time: Friday, July 10 1:00 AM PDT | Friday, July 10 8:00 UTC
Jul 2, 18:21 UTC
Jul 9, 2020
Completed - The scheduled maintenance has been completed.
Jul 9, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 04:01 UTC
Scheduled - MobileIron will be performing a maintenance on https://na1.mobileiron.com.

Impact
During the maintenance window, there is no expected downtime. No customer action is required.

Maintenance Window
Maintenance Window
Start Date and Time: Wednesday, July 8 9:00 PM PDT | Thursday, July 9 4:00 UTC
End Date and Time: Thursday, July 9 1:00 AM PDT | Thursday, July 9 8:00 UTC
Jul 1, 21:35 UTC
Completed - The scheduled maintenance has been completed.
Jul 9, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 02:30 UTC
Scheduled - MobileIron will be performing a maintenance on https://eu1migration.mobileiron.com at the date and time below.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Maintenance Window
Start Date and Time: Thursday, July 8 7:30 PM PDT | Friday, July 9 2:30 UTC
End Date and Time: Thursday, July 8 9:30 PM PDT | Friday, July 9 4:30 UTC
Jul 1, 21:39 UTC
Jul 8, 2020

No incidents reported.

Jul 7, 2020
Completed - The scheduled maintenance has been completed.
Jul 7, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 12:00 UTC
Scheduled - MobileIron will be performing a maintenance on https://ap2.mobileiron.com.

Impact
During the maintenance window, there is no expected downtime. No customer action is required.

Maintenance Window
Maintenance Window
Start Date and Time: Tuesday, July 7 5:00 AM PDT | Tuesday, July 7 12:00 UTC
End Date and Time: Tuesday, July 7 9:00 AM PDT | Tuesday, July 7 16:00 UTC
Jul 1, 05:05 UTC
Completed - The scheduled maintenance has been completed.
Jul 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 06:00 UTC
Scheduled - MobileIron will be performing a release maintenance on https://access-na1.mobileiron.com/
at the date and time below.

Impact
During the maintenance window, the Access service may be impacted.

Maintenance Window
Start Date and Time: Monday, July 6 11:00 PM PDT | Tuesday, July 7 6:00 UTC
End Date and Time: Tuesday, July 7 3:00 AM PDT | Tuesday, July 7 10:00 UTC

See the release knowledge base article on the MobileIron Support Community for more details.
Jun 29, 18:08 UTC
Completed - The scheduled maintenance has been completed.
Jul 7, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 21:00 UTC
Scheduled - MobileIron will be performing a maintenance on https://eu1.mobileiron.com.

Impact
During the maintenance window, there is no expected downtime. No customer action is required.

Maintenance Window
Maintenance Window
Start Date and Time: Monday, July 6 2:00 PM PDT | Monday, July 6 21:00 UTC
End Date and Time: Monday, July 6 6:00 PM PDT | Tuesday, July 7 1:00 UTC
Jul 1, 05:00 UTC
Jul 6, 2020
Completed - The scheduled maintenance has been completed.
Jul 6, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 10:00 UTC
Scheduled - MobileIron will be performing a maintenance on https://ap2migration.mobileiron.com at the date and time below.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Maintenance Window
Start Date and Time: Monday, July 6 3:00 AM PDT | Monday, July 6 10:00 UTC
End Date and Time: Monday, July 6 5:00 AM PDT | Monday, July 6 12:00 UTC
Jun 30, 04:48 UTC
Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020
Completed - The scheduled maintenance has been completed.
Jul 3, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 04:00 UTC
Scheduled - MobileIron will be performing a maintenance on https://sandbox.mobileiron.com.

Impact
During the maintenance window, there is no expected downtime. No customer action is required.

Maintenance Window
Maintenance Window
Start Date and Time: Thursday, July 2 9:00 PM PDT | Friday, July 3 4:00 UTC
End Date and Time: Friday, July 3 1:00 AM PDT | Friday, July 3 8:00 UTC
Jul 1, 21:33 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 02:31 UTC
Scheduled - MobileIron will be performing a release maintenance on https://access-eu1.mobileiron.com/
at the date and time below.

Impact
During the maintenance window, the Access service may be impacted.

Maintenance Window
Start Date and Time: Thursday, July 2 7:30 PM PDT | Friday, July 3 2:30 UTC
End Date and Time: Thursday, July 2 11:30 PM PDT | Friday, July 3 6:30 UTC

See the release knowledge base article on the MobileIron Support Community for more details.
Jun 25, 17:03 UTC
Jul 2, 2020
Completed - The scheduled maintenance has been completed.
Jul 2, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 07:00 UTC
Scheduled - MobileIron will be performing an emergency network maintenance on AppConnect Wrapping Portal at the time below.

Impact
During the maintenance window, customers may not be able to access the AppConnect Wrapping Portal. No customer action is required.

Maintenance Window
Start Date and Time: Thursday, July 2 12:00 AM PDT | Thursday, July 2 7:00 UTC
End Date and Time: Thursday, July 2 5:00 AM PDT | Thursday, July 2 12:00 UTC
Jun 29, 20:33 UTC
Completed - The scheduled maintenance has been completed.
Jul 2, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 07:00 UTC
Scheduled - MobileIron will be performing network infrastructure maintenance for Connected Cloud instances on https://m.mobileiron.net/

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Admin Portal
Scheduled reports and compliance actions
Registered device check-in (devices will continue to operate normally)

No customer action is required.

Maintenance Window
Start Date and Time: Thursday, July 2 12:00 AM PDT | Thursday, July 2 7:00 UTC
End Date and Time: Thursday, July 2 5:00 AM PDT | Thursday, July 2 12:00 UTC
Jun 29, 20:30 UTC
Completed - The scheduled maintenance has been completed.
Jul 2, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 08:30 UTC
Scheduled - MobileIron will be performing a maintenance on https://sbmigration.mobileiron.com at the date and time below.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Maintenance Window
Start Date and Time: Thursday, July 2 1:30 AM PDT | Thursday, July 2 8:30 UTC
End Date and Time: Thursday, July 2 3:30 AM PDT | Thursday, July 2 10:30 UTC
Jul 1, 21:38 UTC
Jul 1, 2020
Completed - The scheduled maintenance has been completed.
Jul 1, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 15:00 UTC
Scheduled - MobileIron will be performing a release maintenance on https://ap2.mobileiron.com/ at the date and time below.

Impact
During the maintenance window, the Access service may be impacted.

Maintenance Window
Start Date and Time: Wednesday, July 1 8:00 AM PDT | Wednesday, July 1 15:00 UTC
End Date and Time: Wednesday, July 1 12:00 PM PDT | Wednesday, July 1 19:00 UTC
Jun 24, 20:03 UTC
Completed - The scheduled maintenance has been completed.
Jul 1, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 07:02 UTC
Scheduled - MobileIron will be performing an emergency network maintenance on AppConnect Wrapping Portal at the time below.

Impact
During the maintenance window, customers may not be able to access the AppConnect Wrapping Portal. No customer action is required.

Maintenance Window
Start Date and Time: Wednesday, July 1 12:00 AM PDT | Wednesday, July 1 7:00 UTC
End Date and Time: Wednesday, July 1 5:00 AM PDT | Wednesday, July 1 12:00 UTC
Jun 29, 20:32 UTC
Completed - The scheduled maintenance has been completed.
Jul 1, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 07:02 UTC
Scheduled - MobileIron will be performing network infrastructure maintenance for Connected Cloud instances on https://m.mobileiron.net/

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Admin Portal
Scheduled reports and compliance actions
Registered device check-in (devices will continue to operate normally)

No customer action is required.

Maintenance Window
Start Date and Time: Wednesday, July 1 12:00 AM PDT | Wednesday, July 1 7:00 UTC
End Date and Time: Wednesday, July 1 5:00 AM PDT | Wednesday, July 1 12:00 UTC
Jun 29, 20:28 UTC
Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.